For credit unions and community banks, vendor relationships can feel one-sided. Core processors and other essential third-party providers often drive up costs, fall short on performance, and lock institutions into contracts that are hard to escape. Third-Party Advantage helps you change that dynamic.

We begin with a confidential conversation to define your priorities: pricing that needs to come down, recurring service failures, and business results that matter to your leadership. Then we get to work.

We uncover where your vendor falls short — comparing promised performance, contract terms, and actual delivery. We also assess their security controls to pinpoint weaknesses that create fraud risks and negotiation leverage.

With the facts in hand, we craft a targeted action plan and send a demand letter detailing what failed, what the contract requires, and what your institution expects.

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Our data security attorneys take the lead in negotiating compensation, service enhancements, and stronger security commitments.

We formalize negotiated terms in a settlement agreement to secure the gains you’ve achieved — ensuring commitments are binding and measurable.

Outcomes can include cash compensation, credits, service upgrades, security enhanements, or reduced early termination fees.  Our attorney-directed process creates documentation and governance value that boards and regulators expect.